CUSTOMER SERVICE & SHIPPING INFORMATION

Call us at 1.866.468.6287 or send us an email at info@stokedoats.com and we'd be happy to assist.

Our Satisfaction Guarantee

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and unopened and in the same condition that you received it. It must also be in the original packaging. We cannot accept opened packages for a refund. 

Online Purchases

If you purchased our products through our stokedoats.com and you don’t like our product for any reason, ship any unopened bags to us within 30 days from the shipping date and we’ll refund your money. Unfortunately, we cannot accept opened bags for returns or refunds. Customers are responsible for the return shipping costs. 

Retail Purchases

If you purchased our products at a retail store and you are not satisfied, please return your purchase directly to the retail store, along with your proof of purchase. We cannot accept any returns or exchanges from customers that purchased our product at a retail store.  

 

Exchanges

We are happy to replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@stokedoats.com and send your item to:

 

Stoked Oats Ltd.

2540 Kensington Road NW

Calgary AB T2N 3S3

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© 2020 Stoked Oats Ltd. We are Proudly Canadian.